Resident-initiated workflow for single-family / townhome associations. After-hours line, on-call notification, vendor coordination.
The full reference content for this workflow lives in the Operations Manual. This tool will surface that content as an interactive workflow with state tracking, deadline timers, and AppFolio sync.
Phase 1 ships the static content viewer linking back to the manual. Phase 2 layers in the per-record state, deadline alerts, and integration hooks. The data model, state schema, and reminder cron are scaffolded in functions/scheduled/.
