Standard contract templates by trade · pre-redlined with AGF · used for every CMG-managed vendor relationship across all 18 associations. Insurance limits, indemnity, performance terms, COI requirements, and termination clauses standardized so we never re-invent the wheel for every contract.
GL $1M / $2M aggregate, WC statutory FL, auto $1M, professional E&O where applicable. Higher for capital GCs ($2M GL · $5M umbrella).
Association named as additional insured on GL · primary & non-contributory wording. Certificate-holder is the association, not CMG.
Mutual indemnity (FL §725.06 compliant). Vendor indemnifies for their negligence; association for its own. No "indemnify for everything" overreach.
Service-level standards · response time · cure period · termination for cause without penalty. Aligned with vendor-scorecard categories.
Fixed rate · annual CPI escalator capped at FL CPI or 4% (lesser). Unit-rate pricing for work-orders separately.
30 days for convenience · 7 days for material breach · immediate for COI lapse / safety issue / illegal worker. Final invoice within 14 days.
Vendor warrants legal-status of all workers · E-Verify enrolled. Worker injury → vendor's WC carrier responds. Subcontractors require advance written approval.
Continuous COI required · expiration auto-blocks payment. Lapse beyond 14 days = automatic right to terminate without further notice.
For tech vendors, DPA per CMG SOC2 framework. For service vendors handling owner data (mailings, etc.), confidentiality clause.
One master agreement per vendor across CMG. Each association gets a separate SOW (statement of work) under that MSA. Avoids re-papering for every property.
Pricing unique per property · sf-based for landscape, route-based for pest, etc. Bid scoring evaluates the whole MSA, not just one property.
"You're managing 5 of our buildings" gets us better pricing than any single property could negotiate. Volume → price → owner savings.
Vendor underperforming at one property doesn't automatically affect their work at others · but Vendor Scorecard tracks across portfolio. Pattern triggers MSA-wide review.
If a vendor is also a CMG client (rare but happens · e.g., a board member's company), conflict disclosed in writing + AGF reviews each SOW.
BOD can terminate SOW at one property without affecting other SOWs under same MSA. Maintains negotiation leverage for the rest of portfolio.
| Cadence | What it covers | Owner |
|---|---|---|
| Annual | Insurance limits review (FL hardening trends), CPI escalator, scorecard alignment, regulatory updates | AGF + Tizi |
| 2-year | Full template re-baseline · trade-specific terms · industry standard alignment | AGF + ops director |
| Statute change | Any FL §718/§720 amendment that affects vendor relationships triggers immediate review | AGF |
| Incident-driven | Material claim or dispute triggers MSA review for that trade | AGF + insurance |
The vendor-papered contract that subtly favors the vendor. The 5 different versions of "the landscape contract" floating around different properties. The one-off "let's just sign their form" decision that bites in litigation 3 years later. The reinventing-the-wheel cost of every renewal.
Vendor Onboarding · Vendor Scorecard · Bill Pay · COI tracking · Compliance Posture · AGF case files · E-sign center.
