Every fob, key card, garage transponder, amenity code, and digital lock credential — issued, tracked, and revoked. Move-out auto-revokes. Lost fob hot-list maintained. Vendor temporary access self-expires.
| Vendor | Worker | Window | Areas | Issued by | Auto-revoke |
|---|---|---|---|---|---|
| Bug-Out Pest | K. Allen | Today 9 AM–12 PM | Common areas only | concierge code | 12 PM today |
| City Utilities (water shutoff) | R. Diaz · 2 techs | 5/13 8 AM–1 PM | Mech rm · main lobby | scheduled | 1 PM 5/13 |
| Tally Fire Protection | M. Garcia | 5/19 1 PM–5 PM | Floors 1–8 · all PIVs | scheduled | 5 PM 5/19 |
| KONE Elevator | 3 techs | 6/12 + monthly PM | 3 elevator cars · machine rm | contract | contract end |
Closing record from Unit Transfers → fob revoked at close-of-business closing day. Concierge collects physical fob; system handles digital. 100% on-time YTD.
Owner reports lost → fob auto-disabled within 60 sec via cloud reader API. Concierge issues replacement, charges $35 to ledger. Old fob can never be reactivated.
Vendor temp credential created with explicit window. System auto-disables at expiry. No more "the painter still has access" 6 months later.
Per-credential scope: which doors / floors / time windows. Pool-only cleaner doesn't open the gym. Garage transponder doesn't unlock the lobby. Min-necessary access by default.
Every door read logged: credential ID, door, timestamp, allowed/denied. 90-day rolling retention; pulled into incident reports + records requests when relevant.
Per declaration §6.4 — owners 90+ days delinquent can have amenity / garage access suspended (NOT main entry). VRC-approved before any suspension, audit-logged.
| Property | System | Cloud-managed | Mobile credential | Audit log | Notes |
|---|---|---|---|---|---|
| Plaza Tower | HID Origo · ButterflyMX intercom | ✅ | ✅ | full | Most modern · 218 active credentials |
| Centerville Square | HID Origo (clubhouse only) | ✅ | ✅ | full | Pool gate has separate code rotation |
| Lakes at Killearn | Code-only pool gate · 6-month rotation | — | — | none | Recommend Origo upgrade |
| Magnolia Grove | Physical key + clubhouse code | — | — | none | Legacy · capital plan to upgrade '27 |
| Oak Pointe Villas | Smart locks (Schlage Encode) on common | ✅ | ✅ | basic | Self-managed; CMG read-only |
The shoebox of unmarked fobs in the front-desk drawer. The "I think she lost it 6 months ago" mystery. The painter from 2022 who can still walk through the back service door. The legal exposure of suspending main-entry access to a delinquent owner.
§718.303(3)(a) suspension limits · declaration §6.4 access rights · HID Origo API · Ops Manual §V.6 Access Control.
